Warranty Information

If you are experiencing issues with your Cloud Microphones product, please fill out the form below and a member of our team will contact you to arrange the details of your warranty fulfillment.

Cloud Cables Limited Lifetime Warranty Details

Cloud Microphones’ Get Lifted and Elevated Cable series are warranted to be free from manufacturing and material defects for the life of the original owner. This warranty includes, but is not limited to: the cable, connectors, and other component parts. In the event of such a defect being present, Cloud Microphones will repair or replace your cable at our option.

This warranty is void if any defects are caused due to negligence, damage, or mishandling (not resulting from defect/malfunction), or if any repairs or services have been performed by anyone other than Cloud Microphones.

Cloudlifter Limited Lifetime
Warranty Details

Cloudlifters are warranted to be free from defects in materials or workmanship for the life of the product. To be valid, warranty must be registered within 60 days of purchase. Cloud Microphones will repair or replace any Cloudlifter product that fails to meet factory specifications. This warranty is non-transferrable and is only offered to the original owner.

This warranty is void if any defects are caused due to negligence, damage, or mishandling (not resulting from defect/malfunction), or if any repairs or services have been performed by anyone other than Cloud Microphones. No other warranties are implied.

Cloud Ribbon Microphone
Limited Lifetime Warranty Details

Cloud Microphones are warranted to be free from defects in materials or workmanship for the life of the product. To be valid, warranty must be registered within 60 days of purchase. Cloud Microphones will repair or replace any microphone that fails to meet factory specifications. This warranty is non-transferrable and is only offered to the original owner.

This warranty is void if any defects are caused due to negligence, damage, or mishandling (not resulting from defect/malfunction), or if any repairs or services have been performed by anyone other than Cloud Microphones. No other warranties are implied.

Separately, the ribbon elements are warrantied for a period of two years from the date of purchase. With proper care, your Cloud microphone should last many years before needing any ribbon service. For information about having your ribbon serviced, please click below and fill out the form; after which, a member of our team will reach out to you directly.